UK Zone A
England, Wales, and parts of Scotland, excluding Highlands and Islands. This area is made up of all postcodes not mentioned in Zones 2 and 3.
Please Note On SALE SEASON Only Tracked and Next Day delivery Available in UK Mainland. No other Postage offer available.
UK Delivery Services (Zone A: England, Wales and parts of Scotland, excluding Highlands and Islands)
- Express Delivery within three Day (Offer for £99+ worth of order) - £3.50
- Tracked Delivery (Within 5 Working Day) - £5.50
- UK Next Day Delivery - £10.00
EXPRESS DELIVERY WITHIN THREE WORKING DAY - £3.50 (Offer Only for £99+ worth of order)
Deliveries will be made within 2 working days after placing your order. If you place your order before 2:00 pm, we’ll make every effort to dispatch it on the same day. Your order can be delivered any time between 7:00 am – 5:30 pm, Monday to Friday.
TRACKED DELIVERY (Within 5 working Day) - £5.50
Deliveries will be made within 2 – 4 working days after placing your order. If you place your order before 2:00 pm (Monday-Friday), we’ll dispatch it right away. Your order can be delivered any time between 7:00 am – 5:30 pm, Monday to Friday.
UK NEXT DAY DELIVERY - £10.00
We aim to deliver all UK next-day delivery orders. Next working day delivery is available for orders placed before 2:00 pm GMT (MON-FRI). We will deliver the following day excluding Saturday, Sunday, Eid day, and Bank Holidays to UK mainland addresses.
UK SATURDAY DELIVERY - £15.00
Saturday delivery is available upon request. The Saturday delivery option is only open to the UK. Please ensure your order is placed before 2 pm last Friday to receive your order on Saturday. If you placed an order after 2 pm on Friday, then you may receive it on the following Saturday. Your order can be delivered any time between 8 am-12 pm.
Please Note On SALE SEASON Only Tracked and Next Day delivery Available in UK Mainland. No other Postage offer available.
UK Zones B & C
Highlands and Islands of Scotland
Northern Ireland
Isle of Man
Baliwick of Germany
States of Jersey
Isles of Scilly
Postcodes - IV, HS, KA, 27/28, KW, PA 20-49, PA 60-78, PH 17-26, PH 30-44, PH 49-50, ZE, BT, IM, GY, JE, TR 21-25.
UK STANDARD DELIVERY (Zone B & C) - £20.00
Deliveries will be made within 5 – 7 working days after placing your order. If you place your order before 2:00 pm, we’ll make every effort to dispatch it on the same day. Your order can be delivered any time between 7:00 am – 5:30 pm, Monday to Friday.
Europe
All of our delivery services to Europe are standard delivery. For correct pricing and lead times for a specific country, please refer to the chart below.
It is your responsibility to comply with all requirements imposed by local Customs authorities in relation to your order. We recommend that you make yourself aware of local import duties and any other requirements before placing your order.
VAT & DUTY
All deliveries to the destinations outside the EU are subject to import duties and taxes, which are levied by the importing country at the time of delivery arrival in your country. All applicable duties, fees, and any additional charges for customs clearance will be the responsibility of the customer.
| Europe A - £20 | Europe B - £20 | Europe C - £25 | Europe D - £40 |
|---|---|---|---|
| (Delivery Time) 2 - 5 days | (Delivery Time) 3 - 5 days | (Delivery Time) 4 - 6 days | (Delivery Time) 4 - 6 days |
| Belgium Czech Republic Denmark France (Inc. Monaco) Germany Luxembourg Netherlands Republic of Ireland Slovakia Switzerland |
Austria Italy Poland Portugal Spain Sweden |
Bulgaria Finland Romania Estonia Hungary |
Bosnia Herzegovina Croatia Greece Lithuania Latvia Norway Serbia |
Returns
At Mahirlondon.com, we want you to be satisfied every time you shop with us. There may be occasions where you need to return the item back to us. Please view our returns policy below.
General Information
For UK deliveries, if you are returning any clothing item we are happy to give you a full refund (excluding your delivery cost in sending it back to us) as long as the goods reach us within 14 days of delivery. After this period, we reserve the right to refuse the return of the item. All accessories (including shawls) are non-returnable and non-refundable.
For international orders, we are unable to accept returns or issue refunds.
Any custom-made items ordered from our 'Made To Measure' collections are non-returnable and non-refundable as these items are specially made to your requirements.
Please note that any Item on Sale Price is Non-Refundable. Only Exchange or Credit notes can be issued. If you have any questions regarding returning an item, contact info@mahirlondon.com. We regret that post and packaging charges cannot be refunded.
Returns Procedure
All returned goods must be in their original packaging. You must notify us before you return any goods by completing the returns form or You can Write down your needs on Paper, Please Provide your Order Ref. if you do so. Returns address which must be displayed on the packaging.
You are responsible for the goods until they reach us, and for your own protection, we recommend that you return the items via recorded delivery and that you obtain a ‘Proof of Posting Certificate from the post office. If you are using a courier service ensure the goods are insured whilst in transit and again that you retain the relevant proof of purchase receipt or document.
Refunds will only be credited to your original payment card.
Please note that any Item on Sale Price is Non-Refundable. Only Exchange or Credit notes can be issued. If you have any questions regarding returning an item, contact info@mahirlondon.com. We regret that post and packaging charges cannot be refunded.
Important Information
The returns form must be completed. To view the returns form and download please Click here.
All our garments are fitted with tags. If any of these tags are removed or goods are damaged (including marks & scents) we will not issue a refund under any circumstances.
PLEASE NOTE – All our items are thoroughly checked before they are dispatched and care needs to be taken when trying on goods. Please ensure you are not wearing perfume or make-up that may leave marks or scent on the goods when trying them on. If these instructions are not followed or items are damaged, they may not be accepted as returned items.
Also, please note that any Item on Sale Price is Non-Refundable. Only Exchange or Credit notes can be issued. If you have any questions regarding returning an item, contact info@mahirlondon.com. We regret that post and packaging charges cannot be refunded.